Privacy Policy

Natalia Hood (“we”, “us”, or “our”) operates the website natalia-hood.com and provides energy healing, spiritual mentoring, sound therapy, cosmoenergy sessions, personalized audio recordings, talismans, and related spiritual services (collectively, the “Services”).

We are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, contact us, or use our Services.

1. Information We Collect
We may collect:

• Personal Information: name, email address, phone number, payment information (processed securely by third-party providers like PayPal), and any information you voluntarily provide in messages, forms, or during sessions (e.g., details about your life situation, intentions, or requests).
• Automatically Collected Information: IP address, browser type, device information, pages visited, time spent on Site, referring URLs, and cookies or similar technologies.
• Session-Related Information: notes or recordings from sessions (only with your consent; we maintain confidentiality).

2. How We Use Your Information

• To provide and improve the Services (e.g., conduct sessions, create personalized audio/talismans).
• To communicate with you (responses to inquiries, session confirmations, follow-ups).
• To process payments (via PayPal or Zelle).
• For internal purposes (analytics, Site improvement).
• To comply with legal obligations.
• We do not sell your personal information. We may share limited data with service providers (e.g., PayPal for payments, email providers) under strict confidentiality.

3. Cookies and Tracking Technologies
We use cookies and similar technologies for Site functionality and analytics. You can manage cookies via your browser settings. We may use Google Analytics or similar tools (anonymous data only).

4. Your Rights (U.S. Residents)

• Under CCPA/CPRA (California), and similar laws in other states:
• Right to know what personal information we collect/use/share.
• Right to delete your personal information (subject to exceptions).
• Right to opt-out of any “sale” or “sharing” of personal information (we do not sell/share for targeted advertising).
• Right to non-discrimination for exercising rights.
• To exercise rights, contact us at [your email, e.g., the one used for contact]. We respond within 45 days (extendable).

5. Children’s Privacy
Our Services are not directed to children under 16. We do not knowingly collect data from children under 16. If we learn we have, we will delete it.

6. Data Security
We implement reasonable security measures, but no transmission over the internet is 100% secure.

7. Third-Party Links
The Site may link to third parties (e.g., PayPal). We are not responsible for their privacy practices.

8. Changes to This Policy
We may update this Policy. Changes will be posted here with updated effective date.

9. Contact Us
For questions: info@natalia-hood.com.

By using the Site or Services, you consent to this Privacy Policy.